FREQUENTLY ASKED QUESTIONS
When will I get my order?
We work quickly to ship your order as soon as possible. Once it’s on its way, you’ll receive an email with your tracking details. Delivery times vary depending on your location, but orders typically arrive within 2–5 business days after dispatch.
Where are your products manufactured?
All our products are proudly made in beautiful Gqeberha in the Eastern Cape. We use only carefully selected ingredients, ensuring each batch is crafted with quality and care to create the cookies & rusks you know and love.
How much does shipping cost?
Shipping is charged at a flat rate of R85 and free shipping is available on orders over R1500. You will always know the shipping price before you purchase.
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right. Return & Refund Policy